Australian Radiopharmacy Privacy Policy
Australian Radiopharmacy takes your privacy seriously and are committed to protecting your personal information and implementing responsible privacy practices.
We are governed by the Privacy Act 1988 (Act) and apply the Australian Privacy Principles (APP) as our standard for the collection and use of your personal information. You can find more information about the Act and the APP at the Office of the Australian Information Commissioner website at www.oiac.gov.au
You have the right to be informed about how we deal with your personal information so if you are unclear on any matters or want more information contact us on the details provided below.
This Privacy Policy tells you about the ways in which we collect personal information and how we use and disclose that information.
1. Consent to terms of Privacy Policy
If you:
*submit an online enquiry;
*undergo a nuclear medicine scan at a nuclear medicine practice which we supply goods and/or services to;
you consent to the practices described in, and agree to the terms of this Privacy Policy.
2. Information we collect about you
We aim to collect information only if it is relevant and necessary to providing our goods and/or services to you.
In general, you can assume that we collect and hold the following personal information about you:
*name;
*identifying information (eg. address, patient number or date of birth);
*your medication record and other healthcare information that you or your treating physician or other health practitioner may need to provide to us;
*where necessary, information about your enquiry
3. How we collect personal information
We collect information from your treating physician or other health practitioner. If you receive goods and/or services supplied by us we may collect "sensitive information" about you. Sensitive Information has the meaning given to that term under the Act, and it includes Health Information. In addition to the personal information specified above, you consent to the collection of the following sensitive information, including:
*details of pharmaceuticals ordered for you by your treating physician or other health practitioner;
*details about medical and general health
Much of the information we ask for is because the law requires it to be collected. For example, the law requires us to collect personal details contained in pharmaceutical orders (which is where we get most of our information about you).
4. Purpose of collection
We collect and hold your personal information to provide goods and/or services to you.
5. How we use your information
We enter your personal information in our dispensing database to record goods and/or services provided to you.
Personal information collected by us to provide pharmaceuticals will not be disclosed to any party other than the treating physician or other treating health practitioner.
6. How we disclose your information
We will disclose your personal information to the following third parties:
*to certain statutory bodies as required under legislation;
*to assist police in an official investigation;
*where patient safety may be at risk
We will not disclose your personal information to overseas recipients.
7. Personal information quality
We aim to ensure that your personal information is accurate, complete and up to date. If you believe that the information we hold about you is inaccurate or incomplete, contact us and we will use all reasonable efforts to correct the information.
8. How we safeguard your information
We are committed to maintaining the security and confidentiality of the data provided and we will take reasonable precautions to protect your personal information from unauthorised disclosure, use or alteration.
We have the following security measures in place to protect your information:
*our offices are securely locked after hours
*all computers have password protection
*our offices are monitored by a security service
*our employees all sign confidentiality agreements on commencement of employment at Australian Radiopharmacy.
9. Accessing your personal information
You may request access to or correction of the personal information that we hold about you.
We will give you access to, or correct, your personal information unless there is a lawful reason for refusing your request for access or correction. You may review and update or correct your information by contacting us on the details provided below.
10. Complaints
If you have a complaint about our collection, use or disclosure of your personal or sensitive information, or you wish to make a complaint about a breach of APP, contact us on the details provided below detailing the nature of your complaint. We will review the details of your complaint and use our best endeavours to deal with your complaint sensitively and in a timely manner. You can also make a complaint to the Office of the Australian Information Commissioner. Further information is available at www.oiac.gov.au
11. Contacting us
If you would like further information regarding this Privacy Policy, or if you have concerns about the information that we currently hold about you, or any aspect of the Privacy Policy, please contact us at:
Australian Radiopharmacy
19 Prime St
Thomastown VIC 3074
Australian Radiopharmacy takes your privacy seriously and are committed to protecting your personal information and implementing responsible privacy practices.
We are governed by the Privacy Act 1988 (Act) and apply the Australian Privacy Principles (APP) as our standard for the collection and use of your personal information. You can find more information about the Act and the APP at the Office of the Australian Information Commissioner website at www.oiac.gov.au
You have the right to be informed about how we deal with your personal information so if you are unclear on any matters or want more information contact us on the details provided below.
This Privacy Policy tells you about the ways in which we collect personal information and how we use and disclose that information.
1. Consent to terms of Privacy Policy
If you:
*submit an online enquiry;
*undergo a nuclear medicine scan at a nuclear medicine practice which we supply goods and/or services to;
you consent to the practices described in, and agree to the terms of this Privacy Policy.
2. Information we collect about you
We aim to collect information only if it is relevant and necessary to providing our goods and/or services to you.
In general, you can assume that we collect and hold the following personal information about you:
*name;
*identifying information (eg. address, patient number or date of birth);
*your medication record and other healthcare information that you or your treating physician or other health practitioner may need to provide to us;
*where necessary, information about your enquiry
3. How we collect personal information
We collect information from your treating physician or other health practitioner. If you receive goods and/or services supplied by us we may collect "sensitive information" about you. Sensitive Information has the meaning given to that term under the Act, and it includes Health Information. In addition to the personal information specified above, you consent to the collection of the following sensitive information, including:
*details of pharmaceuticals ordered for you by your treating physician or other health practitioner;
*details about medical and general health
Much of the information we ask for is because the law requires it to be collected. For example, the law requires us to collect personal details contained in pharmaceutical orders (which is where we get most of our information about you).
4. Purpose of collection
We collect and hold your personal information to provide goods and/or services to you.
5. How we use your information
We enter your personal information in our dispensing database to record goods and/or services provided to you.
Personal information collected by us to provide pharmaceuticals will not be disclosed to any party other than the treating physician or other treating health practitioner.
6. How we disclose your information
We will disclose your personal information to the following third parties:
*to certain statutory bodies as required under legislation;
*to assist police in an official investigation;
*where patient safety may be at risk
We will not disclose your personal information to overseas recipients.
7. Personal information quality
We aim to ensure that your personal information is accurate, complete and up to date. If you believe that the information we hold about you is inaccurate or incomplete, contact us and we will use all reasonable efforts to correct the information.
8. How we safeguard your information
We are committed to maintaining the security and confidentiality of the data provided and we will take reasonable precautions to protect your personal information from unauthorised disclosure, use or alteration.
We have the following security measures in place to protect your information:
*our offices are securely locked after hours
*all computers have password protection
*our offices are monitored by a security service
*our employees all sign confidentiality agreements on commencement of employment at Australian Radiopharmacy.
9. Accessing your personal information
You may request access to or correction of the personal information that we hold about you.
We will give you access to, or correct, your personal information unless there is a lawful reason for refusing your request for access or correction. You may review and update or correct your information by contacting us on the details provided below.
10. Complaints
If you have a complaint about our collection, use or disclosure of your personal or sensitive information, or you wish to make a complaint about a breach of APP, contact us on the details provided below detailing the nature of your complaint. We will review the details of your complaint and use our best endeavours to deal with your complaint sensitively and in a timely manner. You can also make a complaint to the Office of the Australian Information Commissioner. Further information is available at www.oiac.gov.au
11. Contacting us
If you would like further information regarding this Privacy Policy, or if you have concerns about the information that we currently hold about you, or any aspect of the Privacy Policy, please contact us at:
Australian Radiopharmacy
19 Prime St
Thomastown VIC 3074
